Real Heroes in our Society Essay - 1817 Words

Real Heroes in our Society The Lone Ranger, Zorro, Batman, Superman are some of the characters that we stereotypically constitute as heroes. They are known to fight with courage without fear of death. They destroy the enemy within a blink of an eye. They fight using their own body strength, superpower, or some kind of weapon. They come to the rescue miraculously and leave without a trace. They are mysterious. We are unable to identify who they are underneath the masks and disguises. Yet, we praise them and ignore the real heroes that surround us regularly, ordinarily. â€Å"All of us †¦like to believe that in a moral emergency we will behave like the heroes of our youth, bravely and forthrightly, without thought of personal loss or†¦show more content†¦Ã¢â‚¬Å"[The] old image of †¦ a hero, as a man of conscience and courage, all that was just a threadbare pipe dream† (O’Brien 57). Rather, a hero is an â€Å"everyman†, whose attitude towards war arises from anger, fear, shame, morals, and confusion like any ordinary person. These ordinary young men â€Å"did not want to die† (O’Brien 44), but they know â€Å"it is impossible to do a good job at war and expect to stay alive† (Currey 39). It is impossible because unlike ordinary games, â€Å"there was [not] a winner [nor] a loser. There were [no] rules† (O’Brien 32) because there are â€Å"no safe ground: enemies everywhere† (O’Brien 63). They are so scared that â€Å"if a mission seemed especially hazardous, or if it involved a place they knew to be bad, they carried everything they could† (O’Brien 9). Literally, they would take everything regardless of the usefulness because it is better to be prepared than sorry. They know that after the game of war things would â€Å"never be normal again† (Ninh 42). Kien, in The Sorrow of War, has a horrific experience that â€Å"every time after †¦when he recalled the first night home of his new postwar life, his heart was wrenched in ang uish and bitterness and he would involuntarily moan† (84). It is an involuntary emotion that arises whenever he thinks of the day that he escaped Hell. Like Kien, Jimmy Cross of The Things They Carried feels the same torture. â€Å"The bad stuff never stops happening: it lives in its own dimension, replaying itself over and over†Show MoreRelatedA Hero Essay : The Meaning Of A Hero701 Words   |  3 PagesThe Meaning Of A Hero â€Å"We’re the heroes of our time. But we’re dancing with the demons in our minds.† What is it that they see in me, I ask. But maybe it’s not what they see in you, but what you are. Being a hero is what comes to you, what changes you, to become a better person and how you change other people in the process of becoming a better person. Being a hero is about what you change in yourself, for the good of other people. A hero is not something you compare to a normal person. NormalRead MoreWho Is The Word Hero?1366 Words   |  6 PagesChrist as a hero for his act of dying on the cross to save people from sin and death. Is a hero defined by the number of sacrifices he has made to the benefit of the society? Why are only certain people heroes? We all know what a hero is, but how would you define a hero? Heroism is an attribute celebrated in varied ways. Evidently, heroes are all around us, from Jesus Christ to everyday people. However, what qualifies a person as a hero is listening for the call to adventure, accepting the challengeRead MoreWhy We Need Heroes in Movies1730 Words   |  7 PagesThomas Fuselier Why do we need heroes? Professor James Winters While they may be very different from one another almost every movie must have some type of hero. Screen writers and movie directors must constantly develop these different types of heroes to please the many different attitudes and opinions of movie goers. Movie enthusiast all have different reasons for liking the movie heroes they do and it is up to the screen writers, actors, and directors to successfully please the movies targetRead MoreEssay Signs of Life in the USA841 Words   |  4 PagesLove TV’s Anti-heroes† In the reading, â€Å"Why We Love TV’s Anti-heroes† by Stephen Garrett, he points out that anti-heroes are becoming more popular than the traditional hero. Garrett states, â€Å"the word hero is abused in the news, the sports reports, and even in conversation† (318). For example tabloids recognize someone who battles a drug addiction and overcomes it or a substitute kicker for the football game kick the winning field goal (318). You see he argues that traditional heroes are â€Å"boring† andRead MoreWhy We Love Tv Anti Heroes1374 Words   |  6 PagesDaniel Holland April 13, 2014 Why We Love TV’s Anti-Heroes Is it possible today’s generation gradually evolved into an era in which selfishness and evil overpowers good? Over the past years society perceives the idea of a hero differently than it was perceived in the 21st century, nevertheless impacts our society hugely. It is no surprise why youth of today enjoy T.V. shows that are driven by torture, killing, drugs and drama. In fact these are among the T.V. shows with higher ratings. HeroRead MoreEssay on Hero831 Words   |  4 Pagesof great strength and courage, favored by the gods and in part descended from them, often regarded as a half-god and worshiped after his death.† Through society though we are disillusioned to the identity of real hero’s and instead praise celebrities as such. Over time though I gained knowledge and personal insight of what a real hero is. A real hero is a person who is strong and just and stands up for what is right instead of what is popular. But each individuals definition of a hero is differentRead MoreThe Importance of Greek Mythology1650 Words   |  7 Pagesmyths still fascinate readers throughout the world. There are thousands of books written about the importance of Greek mythology in the formation of modern-time societies. There are hundreds of movies created about the adventures of Greek heroes. Apparently, the events, creatures, and people described in the ancient Greek myths were not real; however, their mythical nature does not undermine the importance of Greek mythology in defining the world of fantasies and in everyday life of people today. Read MoreWhat Makes A Hero Or Hero?812 Words   |  4 Pagessave her from this excruciating nightmare! Yes, that man may be, in essence, a hero. Because of this stereotypical â€Å"hero†, we do not see the real heroes in life. What really IS a hero or heroine? A hero is what we make of them, although some are undeserving of this title. We make a hero. You, me, society; we all make heroes. We give them t his title. Heroes are role models, and role models, in my eyes, should possess three very significant qualities. Courage, humbleness, and morality; these form aRead MoreHeroes Essay957 Words   |  4 PagesHeroes Essay The question remains: who is worthy to be called a hero? I have seen many people who deserve the title of a hero for many bold actions. Sure, they do not wear legendary costumes, drive bat-mobiles or possess superhuman abilities. Of course, there is much more to a hero than just what is visible to the eye. As a matter of fact, it is all about what is on the inside—the qualities and behavior fixed in a mentality. That is why self-obsessed people do not make it on the list of heroesRead MoreThe Characteristics Of A Hero In The Epic Of Beowulf746 Words   |  3 PagesBeowulf Essay A hero in the modern world is hard to define and in some places even harder to find. Stories such as Beowulf are continually told in order to help define what a hero should / could be. Heroes in these stories possess traits such as bravery, great strength, or great cunning. However, while a true hero needs some of these traits they don’t define that person as a hero. What defines someone as a hero is daring to go and do what ordinary men wouldn’t in order to save innocent lives, knowing

Heat - 947 Words

First discuss how energy can be converted from one form to another, giving specific examples. The seven major forms of energy are: sound, chemical, radiant (light), electrical, atomic (nuclear), mechanical, thermal (heat). Remembered as â€Å"SCREAM Today† The two states of energy are potential and kinetic. (Clarkson, edu.2008). Energy can be converted to useful forms by various means. Energy and its conversion between forms can be expressed quantitatively. When converting energy, a significant fraction of that energy can be lost from the system (in the form of heat, sound, vibration, etc.) For example: in a power plant burning coal will produce heat energy, heat energy transfers to the water causing water to turn into steam,†¦show more content†¦Many of the biomass fuels used today come in the form of wood products, dried vegetation, crop residues, and aquatic plants. Biomass has become one of the most commonly used renewable sources of energy in the last two decades , second only to hydropower in the generation of electricity. The advantage of Biomass Energy is it such a widely utilized source of energy, probably due to its low cost and indigenous nature, that it accounts for almost 15% of the worlds total energy supply and as much as 35% in developing countries, mostly for cooking and heating. . (altenergy.org, 2012). The disadvantages of Biomass Energy are that affect the evaluation of biomass as a viable solution to our energy problem: the effects of the farming and production of biomass and the effects of the factory conversion of biomass into usable energy or electricity. There are as many environmental and economic benefits as there are detriments to each issue, which presents a difficult challenge in evaluating the potential success of biomass as an alternative fuel. For instance, the replacement of coal by biomass could result in a considerable reduction in net carbon dioxide emissions that contribute to the greenhouse effect. We are al l aware of the problemsShow MoreRelatedHeat By Michael Mann : The Heat921 Words   |  4 PagesDanny Zimmerman DC 224 Benedyk May 13, 2015 The Heat Paper Growing up my family would watch a lot of movies but one that stuck with me for a while was watching my first rated R movie that was entitled HEAT by Michael Mann. The story takes us through a journey through A group of professional bank robbers start to feel the heat from police when they unknowingly leave a clue at their latest heist. (IMDB) In reading the script compared to the movie I can spot many differences. I loved the movieRead MoreThe Heat Of Heat Pipe Essay1366 Words   |  6 Pagesillustrates the heat pipe as a closed tube where the inner surface is lined with a wick or a porous material that is filled with liquid near its saturation temperature. The liquid in the wick and the open vapour corridor is separated by a vapour-liquid interface, which is found in the inner surface of the wick. Heat pipe characteristics are dependent upon size, shape, material construction, working fluid and heat transfer rate. The operational characteristic of a heat pipe is defined by heat boundariesRead MoreHeat and Temperature905 Words   |  4 PagesIntroduction to Heat and Temperature Gonzalo Leon Strayer University 2012/01/27 Introduction to Heat and Temperature Relation between the Study of Heat and Kinetic Theory Kinetic theory can be describes as a scientific theory of the movement of an object. Kinetic theory relates to capacity of a subject to do work on another object due to their motion. Kinetic theory of matter explains that the same is compose of tiny pieces of, atoms or molecules in continues motion. The theory states thatRead MoreEssay On The Heat Of Heat1081 Words   |  5 Pagesinstance through deforestation and by expanding the carbon emanation from the land for example through expanded biomass rot, both of which prompt more prominent convergences of nursery gasses (Casper, np). According Barrante research that The Urban Heat Island (UHI) alludes to the perception that towns and urban communities have a tendency to be hotter than their rustic surroundings because of physical contrasts between the urban and regular scenes (20). The solid and black-top of the urban conditionRead MoreHeat and Temperature Essay896 Words   |  4 PagesRelation of Heat and Kinetic Theory of Matter 1 The Kinetic Theory of Matter declares that particles of matter in all states are in vigorous motion. And this theory can help us predict heat transfer. Unmistakably the transfer of heat is the kinetic energy caused by the jittering of atoms or molecules in a substance. The faster the particles move, more heat is produced and the farther apart the molecules can spread. This theory explains heat transfer by conduction. Thermal energy flows fromRead MoreHeat : A Type Of Energy942 Words   |  4 PagesHeat is a type of energy. Heat exists in everyday life. The Universe is made up of matter and energy. Matter is made up of atoms and molecules (groupings of atoms) and energy causes the atoms and molecules to always be in motion - either bumping into each other or vibrating back and forth. The faster motion of atoms and molecules creates a form of energy called heat or thermal energy which is present in all matter (Cool Cosmos, n.d., parra.1). Heat is the transfer of energy from a hot temperatureRead MoreDetermination of Specific Heat941 Words   |  4 PagesDetermination of specific heat Capacity of a solid by electrical method Introduction Thermal conductivity heat is transferred as a consequence of temperature difference between 2 bodies, heat energy passes form a hotter to the colder body. Specific heat capacity is the amount of heat energy required in joules to raise 1kg of a substance by 1 degree Celsius, different substances absorb heat energy at different rates not all substances require the same amount of heat energy to increase the internalRead MoreHeat of Combustion Experiment761 Words   |  4 PagesAlkanols Heat of Combustion Aim: To determine the molar heat of combustion of methanol, ethanol and 1-propanol Materials: • 3 spirit burners, one containing methanol, one containing ethanol and one containing 1-propanol. • A thermometer • A copper calorimeter • 100 ml measuring cylinder • Retort stand and clamps • Stopwatch • Matches • Electronic balance Safety assessment: • This experiment contains flammable materials remove loose clothing such as ties which could be set alightRead MoreThe Effect Of Heat On Temperature On Heat1740 Words   |  7 Pages The feeling of warmth is a universal feeling that is caused due to heat. Heat is the transfer of thermal energy of a hotter substance to a cooler substance. Thermal energy happens to be the sum of potential energy and kinetic energy of the particles of any substance. Every object on their own has a limit to how much heat they can receive to raise the temperature of one gram by one degree, this limit is known as specific heat capacity which would be measured in J/Kg ºC. To calculate the thermal energyRead MorePaper on Heat Stress1292 Words   |  6 PagesHeat Stress Exercises- Bhaskarla Krishna Harika Question 1: (5 marks) Herbicide spraying is taking place with a hand-held spray. The sprayers carry a container of weedkiller on their backs and the spraying covers a large area which they are covering on foot. The sprayers have just come back from annual leave, this being their first week back. To protect themselves against the herbicide, they are wearing cotton coveralls and gloves. On the day when spraying is to take place, the

Essay about Unethical Police Operations - 959 Words

The actions of police are watched very closely. To the public, they are seen as those who protect and preserve the peace. However, there have been many situations in which victims have had to testify against a police officer because of some type of misconduct. When this happens, it takes a serious toll on the entire community. Trust becomes ruined, and in most cases the victim is left with a mental scar. Police officers have ethics that they are expected to follow. In the cases where they do not follow these ethics, they have to deal with more serious offenses. [Because of the special role that officers play in society, federal courts and professional perspectives place restrictions on an officer’s behavior on and off duty] (University Of†¦show more content†¦A situation in Milwaukee happened where an officer was charged with raping a victim after he responded to a 911 emergency call in the community. The woman testified that the officer forced her to perform oral sex on her after calling the police about teenagers kicking at her door (Journal Interactive Milwaukee, 2012). Of course because officers are seen as those who protect and not harm, officers who were also present when she filed the case accused her of lying. Other sources of evidence were used in this case. The officer had been charged with raping a 16 year old girl and was also charged with domestic violence charges accused of choking and beating another woman. There were other officers who knew about this type of misconduct. Had they have been bold enough to speak up they could have protected the community from Officer Cates. As a result, Officer Cates was fired and could receive up to life in prison. I strongly agree with the outcomes because I do not believe that someone who does these types of things should wear a uniform. He was very unethical, and used his uniform as a way of hurting women. I am sure that many of the things he has done have not been heard of. The case is still b eing reviewed, so he has not been fully convicted for his actions. Even though he may receive up to life in prison, the women and the community will never trust another officer because of one officer’sShow MoreRelatedUnethical Police Operations1099 Words   |  5 PagesUnethical Police Operations When a Police Officer abuses his authority, it is called police misconduct. Police misconduct is a broad term used to describe police corruption and police brutality which include violations of state and federal laws, the violation of an individual’s constitutional rights, the abuse of police authority for personal gain, excessive force, false arrest and imprisonment, malicious prosecution, and wrongful death. Police misconduct can often lead to the miscarriage of justiceRead MoreUnethical Police Operations1835 Words   |  8 PagesUnethical Police Operations Paper Kareem Dorsey CJA 214 January 10, 2013 Scott McMillion . Police officer asking for sexual favors while on duty is a misuse of power and displays corruption and a bad representation of ethics for the police department. English heritage played in an integral part in modern American policing. Corruption has been a problem in most police departments everywhere. The problem has been corrected within most departments but is still a major problem. BrutalityRead MoreExcessive Force And Unethical Police Operations2351 Words   |  10 PagesISSUE: Excessive Force and Unethical Police Operations RULE: First precept of Natural Law: â€Å"That good is to be done and pursued, and evil is to be avoided† ANALYSIS: Over the last decade a mounting problem has begun to emerge involving public safety across the United States. The arrival of new technology is effectively exposing a problem within our police forces that in the past was overlooked and labeled insignificant or as isolated cases. Currently public safety forces across the nation are rapidlyRead MoreShould Prostitution Be An Illegal Business?1533 Words   |  7 PagesProstitution is a controversial topic with a faction of the society arguing that the ancient trade should be legalized whereas the opponents insist that prostitution should be an illegal business because it is unethical. The commercial sex effects and its nature elicit divided opinion because legalizing prostitution as a trade affects its characteristic as a gendered institution and social nature. A section of the society perceives prostitution as an unequivocal exercise of patriarchal control overRead MoreThe Problem Of Memphis Needing From His Upbringing And Previous Lif e Of Carjacking845 Words   |  4 Pagesproblem of Memphis needing to resort to unethical behavior to save his brother results from his upbringing and previous life of carjacking. In the film, evidence of this problem is seen when a team of former criminals forms to break the law and steal fifty cars in one night in an effort to save Kip’s life.   The team members, who are risking their lives, feel the impact of this problem and will likely face jail time for partaking in the multi-car theft. The police force also faces impacts from this problemRead MorePolice Misconduct And The Criminal Justice System1039 Words   |  5 PagesPolice unethical operations, imposes high cost on police, the criminal justice system, and society. Criminal activity by a police officer undermines the basic integrity of law enforcement and the grounds which the laws were based on. Regardless if an officer takes a small bribe or is involve in a drug trade, the corruption forever change the relatio nship between communities and the face of justice. . . Unethical Police Operation When a Police Officer abuses his authority, it is called policeRead MoreEthical Issues And Values At Stake 71627 Words   |  7 PagesLovedeep Kaur Dhaliwal Instructor- Dr. Brenda Lyshaug 14th March 2016 Fairleigh Dickinson University, Vancouver Table of Contents Unethical conduct and the whistle-blower 3 Core ethical issues and values at stake 7 References 9 Unethical conduct and the whistle-blower Kathryn Bolkovac was a former police officer and she worked as a UN International Police Force monitor. She signed up with DynCorp, the private contractor providing American personnel for the UN mission in Bosnia. She is theRead MoreEthics766 Words   |  4 PagesIndividuals face many challenges when entering into new employment or profession. The new job’s culture is not quickly learned; therefore, one has to observe and take notes on his or her new job’s way of doing things and adapt. In this ethical dilemma, a police officer has just transferred to a new department. In his transition to the new department, the officer witnesses another officer violating the department’s ethical code of coduct. The officer witnesses another officer taking gifts from the communityRead MoreCommunity Policing Of The London Metropolitan Police District1732 Words   |  7 Pagesmodern law enforcement begun with the London Metropolitan Police district in 1829. With the creatio n of this new force, the British hoped to target the increasing rate of crime. Factors in this are the urban growth, unchecked immigration, increasing poverty level, radical political groups, and unsupervised juveniles. A perfect example for traditional American policing derives from principles created by the first chief of the Metropolitan Police, Sir Robert Peel. The said principles include proper trainingRead MoreChallenges Facing Global Business Environment Essay1103 Words   |  5 Pagesglobal business environment are mostly attributed to unethical business practices, failure to embrace technology advancements, and intense competition among businesses. Apple Inc. is an example of a company that has faced challenges in the global business environment because of unethical business practices with regards to its suppliers’ compliance with the company’s code of conduct. Despite safety being one of the major components of Apple’s operations, the company is ren owned for having suppliers that

SLA Management and Cloud Computing Amazon Web Service

Question: Describe about the SLA Management and Cloud Computing for Amazon Web Service. Answer: Remote Administration Remote Desktop Protocol (RDP) Nwobodo, Jahankhani Edoh (2014) stated that for remote administration in Amazon Web Service (AWS), Remote Desktop Protocol (RDP) is required for accessing Windows-based instances in a secured way. For this to happen, Remote Desktop Gateway (RD Gateway) is deployed on the AWS cloud. RD Gateway utilizes RDP or Remote Desktop Protocol over HTTPS to provide an encrypted and secure connection between the Internet and the remote users on the web to run Windows based Amazon EC2 applications without the need to configure a VPN or Virtual Private Connection (Remote Desktop Gateway Reference Architecture, 2016). AWS provides templates for AWS CloudFormation so that the Child Protection Board can utilize for the deployment or directly launch into the organizational AWS account. Organizations requiring secure remote administrative access to Windows-based Amazon Elastic Compute Cloud (EC2) applications on the web. For them AWS provide a documentation guideline; which the IT infrastructure person nel can use to better understand the design and RD Gateway infrastructure and deploy in on AWS (Remote Desktop Gateway on the AWS Cloud: Quick Start Reference Deployment - RD Gateway on AWS, 2016). Resource Management As opined Wadia (2016), Asset Management is required for an organization to strategically track and manage its AWS assets for deployment. The strategy would define if the organization is planning to integrate its internal management system with AWS and if asset management capabilities provided by AWS were utilized. To identify, track and control the AWS resources, AWS provides built-in metadata for all of its services. The Child Protection Board can track Amazon EC2 instances with the given metadata by attached storage, snapshot, volume id, 64-bit or 32-bit computer architecture, operating system or AMI (storage by server image). To easily pull resource and service metadata into existing asset management processes and system, AWS resources can be manually or programmatically carried. AWS also enables the customers to implement their personalized tags. Resources can be aged by lifecycle status, environment type, cost center, application version, support team among other categories so that the organization can manage the AWS resource assets efficiently (AWS Operational Checklists, 2016). SLA management SLA or Service-level management is the monitoring and management of Quality of Service, which indicates the performance of an entity. SLA enables the firm to be assured of a certain level of performance, reliability, and stability for the given IT infrastructure. It can be part of policy-based service-level management. The requirement for an SLA to mitigate the risk of downtime by creating alerts, after potential problems, has been identified. AWS provides the SLA offerings "As Is," and that AWS or their licensors or affiliates do not make any guarantees that the customers content, third-party content or the service offered by AWS and its partners will be free from errors, damage, or getting lost. AWS also states that the warranties which are not covered by law are disclaimed from making any implied warranty of non-infringement, satisfactory quality, merchantability while being utilized in a trade (AWS Customer Agreement, 2016). Morad and Dalbhanjans Operational Checklist for Cloud-based Services Checklist Items ? As per data requirements, the type of security and storage has to be selected to be specified by the Child Protection Board. ? The identity management would provide the specific credentials for deploying cloud-based services for data file exchange and payroll solutions. ? Application data must be separately kept from the volume of operating system at Child Protection Board (AWS Operational Checklists, 2016). Application Resilience As stated by Ryan (2015), each application has its characteristics and high level requirements. For the Child Protection Board to meet the costs effectively, AWS delivers few infrastructure building blocks. An effective strategy for a high level would include recovery, monitoring, auto-scaling, load balancing, and redundancy in a region use of various availability zones within a region. Based on the applications risk profile and availability requirement, the critical applications must ensure that all single points of failure are identified. Following are some Amazon Web Services that the organization can utilize for high availability Multi-AZ Amazon RDS for databases that are managed by multiple Availability Zone. Point-in-Time snapshots of Amazon EBS volumes by Amazon EBS Snapshots. iii. Amazon CloudWatch Alarms and Metrics. Scaling and automated instance recovery by Auto Scaling Load balancing across different Availability Zones by Elastic Load Balancing. Running multiple instances of Amazon EC2 in different availability zones (van Vliet, Paganelli, Geurtsen, 2013). Backup and Disaster Recovery Disaster Recovery (DR) requirements are unique to each application which are bound to recovery time objectives and recovery point, and geographical requirements that restrict physical boundary between disaster and primary recovery sites. A DR strategy is only effective when it includes not only how a single application like service or component will recover, but also to ensure that recovery of the application meets the standards. Region-to-region recovery, monitoring, load balancing, global traffic management, regional redundancy are all part of the effective DR strategy at a high level (Nadgowda, Jayachandran Verma, 2013). In the context of a DR plan, the organization can consider few Amazon Web Services and techniques. They are: Archiving data by utilizing Amazon Glacier Using Amazon Machine Image (AMI) Copy and EBS Snapshot Copy across regions iii. For DNS-based regional fail-over, Amazon Route 53 can be used Running new instances, or storing Amazon Machine Images and data in different AWS regions Leveraging Amazon S3s versioning to give protection for the users stored data. Archiving data to Amazon Glacier by leveraging S3 object lifecycle policies (Sengupta Annervaz, 2014). SLA of AWS as outlined by Erls SLA guidelines SLAs of AWS as per guidelines mentioned by Thomas Erl are: Service Commitment According to Amazon EC2 SLA (2016), Amazon states in its SLA that it will provide reasonable efforts to Amazon EBS and Amazon EC2 available commercially with the monthly uptime percentage being at least 99.95%, during billing cycle of every month. The SLA also states definition for unavailability and availability for Amazon EBS and Amazon EC2 and mentions Service Credit is a dollar credit. Service Credit can only be received if the user submits a claim by opening a ticket in the AWS Support Center (Garg, Versteeg, Buyya, 2013). Service Credit The user or the organization will receive Service Credit if it does not meet the Service Commitment of Amazon EBS or Amazon EC2. Service Credit percentage is 10% if the monthly uptime percentage is equal to or greater than 99.0% and less than 99.0% and 30% service credit percentage if the monthly uptime percentage is less than 99.0%. Failure to provide the request or other necessary information will disqualify the user from receiving a Service Credit. SLA Exclusions The SLA mentions that the Service Commitment is not applicable to termination, suspension or unavailability of Amazon EBS or Amazon EC2 account or its related performance issues (Amazon EC2 SLA, 2016). References Amazon EC2 SLA. (2016). Amazon Web Services, Inc.. Retrieved 6 October 2016, from https://aws.amazon.com/ec2/sla/ AWS Customer Agreement. (2016). Amazon Web Services, Inc.. Retrieved 6 October 2016, from https://aws.amazon.com/agreement/ AWS Operational Checklists. (2016). media.amazonwebservices.com. Retrieved 6 October 2016, from https://media.amazonwebservices.com/AWS_Operational_Checklists.pdf Garg, S. K., Versteeg, S., Buyya, R. (2013). A framework for ranking of cloud computing services.Future Generation Computer Systems,29(4), 1012-1023. Nadgowda, S., Jayachandran, P., Verma, A. (2013, December). 12MAP: Cloud Disaster Recovery Based on Image-Instance Mapping. InACM/IFIP/USENIX International Conference on Distributed Systems Platforms and Open Distributed Processing(pp. 204-225). Springer Berlin Heidelberg. Nwobodo, I., Jahankhani, H., Edoh, A. (2014). Security challenges in the distributed cloud computing.International Journal of Electronic Security and Digital Forensics 9,6(1), 38-51. Remote Desktop Gateway on the AWS Cloud: Quick Start Reference Deployment - RD Gateway on AWS. (2016). Docs.aws.amazon.com. Retrieved 6 October 2016, from https://docs.aws.amazon.com/quickstart/latest/rd-gateway/welcome.html Remote Desktop Gateway Reference Architecture. (2016). Amazon Web Services, Inc.. Retrieved 6 October 2016, from https://aws.amazon.com/windows/resources/whitepapers/rdgateway/ Ryan, M. (2015).AWS System Administration: Best Practices for Sysadmins in the Amazon Cloud. O'Reilly Media, Inc. Sengupta, S., Annervaz, K. M. (2014). Multi-site data distribution for disaster recoveryA planning framework.Future Generation Computer Systems,41, 53-64. van Vliet, J., Paganelli, F., Geurtsen, J. (2013).Resilience and Reliability on AWS. " O'Reilly Media, Inc.". Wadia, Y. (2016).AWS AdministrationThe Definitive Guide. Packt Publishing Ltd.